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Hosting Service Status

ECHO Infrastructure Maintenance

Maintenance Window: Sunday, 6/28/2020 10:00pm to midnight, Mountain Standard Time

Systems affected: All ECHO hosting, e-commerce sites and mailbox hosting.

Detail: DMZ firewall upgrade

Visible Changes: Your ECHO systems will be unavailable for short periods during this maintenance window. All servers will be rebooted.

After the update: We’ll be more secure with the latest patches on the exterior firewall

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Hosting Service Status

WebMail Impacted

As of 5/24/2020, the latest Microsoft updates are causing issues with our Mail Enable webmail client. Other protocols (mail clients with POP/IMAP are unaffected.

We are restoring services, meanwhile you can use www.mail2web.com and click “Advanced login” . then you can login with your regular email credentials.

We expect full services to be restored within a few hours.

Services are restored as of 5/27/2020 1:30am MST

Categories
Security WFHIT

May the 14th be with you!

Brain dump for today: I’m astounded that the average end-user hasn’t realized the quantity and quality of malware sites/phishing and general attacks that have launched since Covid-19 sent us all home.

While I’m loathe to use that term (C19) here, it needs to be stated that the bad guys have little concern for ‘playing by the rules’ and they’ll use whatever means necessary to get into your PC, your network, your business and ultimately to the golden nuggets of your organization.

PLEASE, spend a few extra minutes considering the email that purports to have the latest C19 updates, government stimulus checks and free food – it’s quite likely someone after YOUR checkbook.

Look for the classic phishing clues (let me know if we need to share them) and look before you click!

And why did I choose the title? Only because I missed celebrating May 4th – I was too busy in front of the computer. sigh.

Categories
Service Status

Critical: Database Server Maintenance

In response to our growing client demand, we are upgrading our database resources. All SQL services will be offline on 10/12/2018 from 2:00am MST to 2:30 MST. We will be building a more resilient architecture so this type of critical update should not be necessary in the future.

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Enhancements Hosting Service Status

Migrations complete!

We are now in our new hosting home, and boy, does it feel good!

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Service Status

Mail services fully restored

Mail migration last night was a little rockier than desired, but all services have been restored.  If you have any issues, please open a ticket.

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Service Status

Mailbox migration slated for 4/24 midnight EST

All mail services will be suspended for about 1 hour starting April 24th, at 11:59pm EST.  Services are expected to gradually come back online after about one hour.  No mail will be lost during this period.

Notice will be posted here when migration is complete.

Categories
Enhancements Hosting Service Status

DNS updates complete, website are on the move!

This is the week for final website migration from the old servers in Baltimore to the newer, faster and more resilient servers at US Signal.  As always, if you see any outages or issues, please call or open a ticket.