Categories
Service Status

Critical: Database Server Maintenance

In response to our growing client demand, we are upgrading our database resources. All SQL services will be offline on 10/12/2018 from 2:00am MST to 2:30 MST. We will be building a more resilient architecture so this type of critical update should not be necessary in the future.

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Hosting Service Status

ECHO Identity Management Outage

We are upgrading our infrastructure on 3/13/18 at 10pm MST.  Identity Management tools (password reset and enrollment) will be unavailable during the upgrade.  All other services will remain unaffected.

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Service Status

ECHO Identity Management maintenance

We patched our ECHO Password Reset tool, it is back and running!

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Enhancements Hosting Service Status

Migrations complete!

We are now in our new hosting home, and boy, does it feel good!

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Service Status

Mail services fully restored

Mail migration last night was a little rockier than desired, but all services have been restored.  If you have any issues, please open a ticket.

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Service Status

Mailbox migration slated for 4/24 midnight EST

All mail services will be suspended for about 1 hour starting April 24th, at 11:59pm EST.  Services are expected to gradually come back online after about one hour.  No mail will be lost during this period.

Notice will be posted here when migration is complete.

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Enhancements Hosting Service Status

DNS updates complete, website are on the move!

This is the week for final website migration from the old servers in Baltimore to the newer, faster and more resilient servers at US Signal.  As always, if you see any outages or issues, please call or open a ticket.

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Service Status

DNS updates

During the week of April 1 through April 7, we’ll be moving DNS services.  If you find that you cannot access a service, please open a ticket.