EstesCloudMaintenance Window: Saturday, 2/6/2020 11:00pm to midnight, Mountain Standard Time
Systems affected: All ECHO hosting environments
Detail: Patching infrastructure servers and updating various security agents.
Visible Changes: Your ECHO systems will be unavailable for short periods during this maintenance window.
After the update: No visible changes
Maintenance Window: Thursday, 11/5/2020 10:00pm to 10:20pm, Mountain Standard Time
Systems affected: SQL Service
Detail: An agent update on SQL requires a reboot.
Visible Changes: Your ECHO systems will be unavailable during the reboot.
After the update: No visible changes
Maintenance Window: Sunday, 10/18/2020 10:00pm to midnight, Mountain Standard Time
Systems affected: All ECHO hosting environments
Detail: Infrastructure SSL Certificate Update. Now that SSL certificates are only good for a year, we are pushing the new certificates to infrastructure and Epicor servers.
Visible Changes: Your ECHO systems will be unavailable for short periods during this maintenance window.
After the update: No visible changes
As of 9/8/2020, the latest Microsoft updates are causing issues with our Mail Enable webmail client. Other protocols (mail clients with POP/IMAP are unaffected.
We are restoring services, meanwhile you can use www.mail2web.com and click “Advanced login” . then you can login with your regular email credentials.
We expect full services to be restored within a few hours.
Update: as of 9/9/2020, all services are restored.
Maintenance Window: Sunday, 6/28/2020 10:00pm to midnight, Mountain Standard Time
Systems affected: All ECHO hosting, e-commerce sites and mailbox hosting.
Detail: DMZ firewall upgrade
Visible Changes: Your ECHO systems will be unavailable for short periods during this maintenance window. All servers will be rebooted.
After the update: We’ll be more secure with the latest patches on the exterior firewall
As of 5/24/2020, the latest Microsoft updates are causing issues with our Mail Enable webmail client. Other protocols (mail clients with POP/IMAP are unaffected.
We are restoring services, meanwhile you can use www.mail2web.com and click “Advanced login” . then you can login with your regular email credentials.
We expect full services to be restored within a few hours.
Brain dump for today: I’m astounded that the average end-user hasn’t realized the quantity and quality of malware sites/phishing and general attacks that have launched since Covid-19 sent us all home.
While I’m loathe to use that term (C19) here, it needs to be stated that the bad guys have little concern for ‘playing by the rules’ and they’ll use whatever means necessary to get into your PC, your network, your business and ultimately to the golden nuggets of your organization.
PLEASE, spend a few extra minutes considering the email that purports to have the latest C19 updates, government stimulus checks and free food – it’s quite likely someone after YOUR checkbook.
Look for the classic phishing clues (let me know if we need to share them) and look before you click!
And why did I choose the title? Only because I missed celebrating May 4th – I was too busy in front of the computer. sigh.
In response to our growing client demand, we are upgrading our database resources. All SQL services will be offline on 10/12/2018 from 2:00am MST to 2:30 MST. We will be building a more resilient architecture so this type of critical update should not be necessary in the future.
We are now in our new hosting home, and boy, does it feel good!
Mail migration last night was a little rockier than desired, but all services have been restored. If you have any issues, please open a ticket.